Of all the words that define us at HelloTeam, “passive” is not among them. We make sure to take an active role in our customers’ experience, with platform updates, white-glove customer service, and an ever-expanding library of useful content.
We empower every employee to connect with and contribute to their culture wherever they work, driving employee retention while making HR teams and managers more productive.
From presale, to setup and implementation, through onboarding and training, your dedicated customer success rep will ensure you are seeing employee adoption and impact as fast as possible.
Our customer success team sets us apart from typical software vendors. They are both industry experts and account experts, dedicated & passionate about your success and ready to help with anything at a moment’s notice.
OUR RELENTLESS PURSUIT
We truly partner with every customer. From instant chat access to regular check-ins and detailed strategy sessions – we believe in people power to help you succeed with HelloTeam.
“The best thing about HelloTeam is the actual team behind the product! They are always available, strategize with me on how best to use the system, and have been able to produce customized solutions for me.”
– Traci K.
Implements easily with rapid ROI
One application, one window, one login
Comprehensive yet user-friendly
Promotes employee recognition with high fives
Brings remote workers into the company
Requires minimal training – get straight to it!