Customer Experience

Of all the words that define us at HelloTeam, “passive” is not among them. We make sure to take an active role in our customers’ experience, with platform updates, white-glove customer service, and an ever-expanding library of useful content.

HelloTeam Customer Experience Screenshot

Our Pledge

We empower every employee to connect with and contribute to their culture wherever they work, driving employee retention while making HR teams and managers more productive.


From presale, to setup and implementation, through onboarding and training, your dedicated customer success rep will ensure you are seeing employee adoption and impact as quickly as possible.


Our customer success team sets us apart from typical software vendors. They are both industry experts and account experts, dedicated & passionate about your success and ready to help with anything at a moment’s notice.


We truly partner with every customer. From instant chat access to regular check-ins and detailed strategy sessions – we believe people power can help you succeed with HelloTeam.

Our Praise

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“The best thing about HelloTeam is the actual team behind the product! They are always available, strategize with me on how best to use the system, and have been able to produce customized solutions for me.”
– Traci K.

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Our Perks

HelloTeam Customer Experience Screenshot

Implements easily with rapid ROI

One application, one window, one login

Comprehensive yet user-friendly

Promotes employee recognition with high fives

Brings remote workers into the company

Requires minimal training – get straight to it!

Our People Can Help!

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© 2023 Helloteam

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